‘Skills for Health’ Framework Agreement award for Lamberhurst
Posted: 12/6/2006 3:25:16 PM
Following the success demonstrated within the Health Sector in the implementation of ICT projects, process review and information and data integrity Lamberhurst has been included as a preferred supplier for Skills for Health under the categories of Management Support, Organisational Development and Information Technology Development and Support (Project and Programme Management).
Skills for Health works with employers and other stakeholders over the whole health sector – NHS, independent and voluntary employers - to ensure that those working in the health sector are equipped with the right skills to support the development and delivery of healthcare services.
C@ps Performance Management System now available in the UK
Posted: 12/11/2006 10:34:08 AM
After successful implementation in South Africa, and Australia, the Strategic Performance Management tool known as C@ps (Compass Aligned Performance System) is now being actively promoted by the Lamberhurst Corporation. The C@ps system has been implemented in over 300 companies, including one of Southern Africa’s largest financial organisations, Standard Bank.
One of the greatest challenges faced by organisations in a highly competitive and fluid environment is how to define and communicate overall purpose in a way that will inspire commitment, invite participation and mobilise people to attain clearly defined and strategically aligned performance targets. The mere existence of a motivational mission statement is not enough. Even the best-formulated strategy documents often gather dust in the filing cabinets of decision makers.
Successful organisational leaders realise that the formulation, communication and implementation of strategy is not an automatic process. The vision, goals and values of the organisation need to be shared and real to the extent that they influence people’s decision-making, focus their energy and effort and optimise individual performance. Optimal organisational performance is dependent on the degree to which shared values and agreed upon strategy direct people’s behaviour and performance in the workplace on a daily basis.
The Compass Aligned Performance System (c@ps) bridges the gap between conceptualisation and implementation by providing organisations with a process that facilitates the creation, distillation and cascading of strategy down to all levels of the organisation. The c@ps process enables organisations to crystallise, articulate, communicate and obtain buy-in to the overall purpose and strategy. It encourages participation and ownership of shared organisational objectives aligned to specific measurements.
The c@ps process is a simple, yet comprehensive strategy distillation process that is tailored to the specific needs and priorities of each organization and can be implemented at any level in the organization. The process could start at top management level where time is spent in collaborative workshop on scanning environmental and market potential and evaluating organisational capabilities and development areas. The vision and overall direction are formulated/reviewed with a long-term view in mind. Critical Success Factors (or, in a balanced scorecard context, “destination / end view statements”), are formulated. Key Measures or Performance Indicators are set at a very high level in order to define criteria for overall organisational performance. The next phase of the process includes the identification of specific tactics and actions with clear measures at departmental level. From this point onwards, the process focuses on cascading and translating strategy down into the organisation. Team workshops allow people to enrol in the vision; define best practices and individual performance criteria with development objectives and ensure buy-in and implementation.
The key to success lies in the simple, uniform and highly visual format of the cascading process that creates a shared language and common goals and enables a “direct line of sight” between individual targets and overall strategy.
The beauty of the system is that it can be facilitated in a two-day process, during which the three-year strategic plans, and six month Performance Agreements (by department) are created.
If you wish to get more information about the C@ps process, and how to enable your organisation to become highly effective in achieving the important goals, please contact us.
Lamberhurst announces new book on benefits realisation management
Posted: 12/11/2006 9:38:00 PM
Lamberhurst announces the publication of a new business book - Benefits Management: Releasing project value into the business - by lead Lamberhurst consultant Michael Payne.
The book, a 300 page paperback, describes a benefits realisation management methodology that ranges from the CEO's viewpoint to the detailed needs of the benefits management practitioner.
Benefits realisation management is becoming increasingly important within the disciplines of the management of change. This is partly because the issues that surround the better known discipline of project management are gradually becoming resolved within businesses and partly because there is a growing realisation within corporate business and the public sector that even successfully implemented projects typically release only 25% of projected benefits into the business.
The book explains how to overcome this major weakness in business change programmes by engaging in benefits realisation management. It provides many viewpoints on the subject but concentrates on helping the benefits realisation manager to plan, prepare for and facilitate the various business workshops that are at the heart of the methodology.
Other topics covered within the book are: What is the justification for deploying benefits release management? What should the CEO look for? How does the workshop facilitator overcome blockers to the process?
The book provides comprehensive guidance on the benefits realisation management process, warts and all, from the perspective of an author who has specialised in acting as a benefits realisation manager and embedding the benefits realisation management process into blue chip companies.
If you would like to know more contact The Lamberhurst Corporation and quote MLN0106005
Lamberhurst Awarded US Commercial Service Authorised Business Provider
Posted: 3/20/2007 9:53:02 AM
Ever wondered how smaller American companies investigate the opportunities afforded by doing business in other countries? The US Commercial Service provides information to American SMEs on the nuances of setting up operations overseas. Lamberhurst is a preferred business partner with the US Commercial service here in the UK based at the US Embassy in London, and provides a range of services to assist US businesses to establish overseas operations.
http://www.buyusa.gov/uk/en/uk_business_service_providers.html?bsp_cat=80100000&bsp_id=63
Lamberhurst can also offer pragmatic advice and support to UK businesses looking for assistance in establishing operations abroad.
